Return Policy

The following return policy applies only to orders placed on JunkBall.com. If you are not satisfied with an item purchased anywhere besides JunkBall.com, please contact Customer Service at 1-800-LIL-KIDS (545-5437) or info@littlekidsinc.com.

Returning an Item

If you are not satisfied with a purchase made on JunkBall.com, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping and handling charges. The item must be returned in good condition in its original box with all parts, accessories and paperwork to ensure credit.

To make a return, please follow the instructions below:

1. Pack the item securely in a box. You may use either the original box that the item arrived in or another box.


2. Enclose original packing slip with the item. On the slip, please write the reason for return and phone number where you can best be reached. If you are not able to send the original slip, please include your order number, billing name and address with the item.


3. Send the return package to:
                Little Kids, Inc.
                ATTN: Returns
                1015 Newman Ave.
                Seekonk, MA 02771     
        
   

• You are responsible for the cost of shipping the return item back to us. We recommend using a traceable, insured shipping service for your return as we are not responsible for lost or damaged packages.
  
  
• You will be refunded in the same form of payment used for the original purchase, within 30 days of our receiving the item.
  
  
• If an item arrives incorrectly, damaged or defective, please send an email to returns@littlekidsinc.com or call 1-800-LIL-KIDS (545-5437) within 7 business days of delivery so that we can correct the error.
  
  
• Gift returns will be refunded to the original purchaser.
  
  
• Items purchased from JunkBall.com cannot be returned to a land-based store.

Changing or Canceling an Order

If you wish to cancel or change an order once it has been submitted, you must contact Customer Service at 1-800-LIL-KIDS (545-5437) or orders@littlekidsinc.com within 24 hours of submission. We are not able to change or cancel orders that have already been shipped.